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Sales Associates & Trainers, Healthy Planet

Sales Associates & Trainers, Healthy Planet

Toronto
Posted 1 month ago

ROLE

Sales Associate

REQUIREMENTS

  • Have an interest in health food, nutrition and healthy living
  • Basic understanding of sales principles and customer service practices 
  • Basic math skills
  • Customer service experience is preferable
  • Knowledge of customer and market dynamics and requirements 
  • Product knowledge 
  • Background in sales, as well as organizing and merchandising skills 
  •  Solid communication and interpersonal skills 
  • Ability to read, write and effectively communicate in English with customers, peers and management 
  • Telephone etiquette 
  • Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business 
  • Ability to work as part of a team and take the initiative independent of direct supervision 
  • Physical demands: This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, lifting and climbing ladders 
  • Customer service focus • Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service 
  • Available to work a variety of hours, which may include early mornings, evenings, weekends and overnight shifts 

RESPONSIBILITIES

  • Process sales quickly, accurately and efficiently while ensuring customer satisfaction through prompt and friendly service.
  • Greet customers and help them find products that adequately meet their needs
  • Explain product features and promotions
  • Keep department clean and organized up to stores standards
  • Perform inventory checks and reports findings to the manager
  • Attend team meetings and trainings to stay up to date on the latest sales techniques and product
  • Push sales quotas to help accomplish sales goals
  • Adhere to company policies and procedures to be effective in selling
  • Interact well with fellow employees and encourage teamwo

Job Features

Job CategoryCustomer Service, Retail

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